Shipping policy

At Lungs Air, we are committed to delivering your products safely and on time. We work with reliable courier partners to ensure a smooth shipping experience.

ORDER PROCESSING

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
You will receive order confirmation and shipping updates via email or WhatsApp.

DELIVERY TIME

Estimated delivery time: 3–7 business days depending on your location.
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

We always aim to deliver as quickly as possible.

SHIPPING CHARGES

Shipping charges (if applicable) will be clearly displayed at checkout.
Free shipping may be offered during promotions or on selected orders.

No hidden charges.

ORDER TRACKING

Once your order is shipped:

You will receive a tracking ID
You can track your shipment through the courier partner’s website

DELIVERY ISSUES

If you experience any of the following:

Product damaged during delivery
Package missing items
Wrong product delivered

Please contact us within 2 days of delivery with clear photos or videos for quick resolution.

ADDRESS ACCURACY

Customers are responsible for providing accurate shipping details.
Lungs Air is not responsible for delays or losses caused by incorrect address information.